Privacy Policy
Effective date: 1 January 2026
1. Data Controller
HOLALORAM WEB SL (Company No. B55304708), Carrer del Freser, 70, Sant Martí, 08026 Barcelona, Spain. Email: [email protected].
2. Data We Collect
We collect personal data you provide when placing an order, submitting a support request, or contacting us. This may include your name, email address, phone number, and project details. We do not collect payment card data directly.
3. Purpose and Legal Basis
We process your data to fulfil service contracts (Art. 6(1)(b) GDPR), comply with legal obligations (Art. 6(1)(c) GDPR), and pursue our legitimate interests in providing and improving our services (Art. 6(1)(f) GDPR).
4. Data Retention
We retain personal data for as long as necessary to fulfil the purposes described above, or as required by Spanish and EU law. Order and invoice data is retained for a minimum of 5 years in accordance with Spanish tax law.
5. Your Rights
Under the GDPR, you have the right to access, rectify, erase, restrict processing of, and port your personal data. You also have the right to object to processing and to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.
6. Data Sharing
We do not sell your personal data. We may share data with trusted service providers (e.g. hosting, email) who process data on our behalf under appropriate data processing agreements.
7. Cookies
Our website uses essential cookies for functionality. Analytics or marketing cookies are only set with your consent, as indicated in our cookie banner.
8. Contact
To exercise your rights or for any privacy-related enquiries, contact us at [email protected].